Frequently Asked Questions (FAQs)

Have questions about how Smart Hub System can help streamline your business?

Browse our FAQs for more information on our features, how to get started, and how we support your business’s growth.

Got Questions? We’ve Got Answers.

What is Smart Hub System (SHS)?

Smart Hub System is a comprehensive CRM, marketing, and business automation platform designed to streamline operations, enhance customer engagement, and boost business efficiency.

Our platform serves a variety of industries including startups, service providers, and scaling companies.

Who is Smart Hub System for?

SHS is ideal for:

Small businesses and startups

Service-based companies

Coaches, consultants, and marketers

Medical and wellness practices

Print and sign shops

Real estate professionals

Short-term rental operators

…and anyone looking to automate and scale their business operations.

To see how different types of organizations can benefit from our solutions please visit our Client Solutions page

What features are included in SHS?

Some of the core features include:

CRM & Contact Management

Sales Pipelines & Lead Tracking

Booking Calendar & Appointment Automation

Email & SMS Marketing

Voicemail Drops & Call Tracking

Website & Funnel Builder

Reputation & Review Management

Workflow Automation

Forms & Surveys

Invoice & Payment Integration

Social Media Scheduling

AI Content Tools

For more detailed information visit our Features page

What are the pricing plans available?

SHS offers several pricing tiers to accommodate different business needs:

For more detailed information on our pricing and packages, please visit our Pricing Page.

Do I need to fill out a survey before booking a demo?

Yes, to ensure SHS is the right fit for your business, we request that you complete a short pre-qualification survey.

After reviewing your responses, we'll follow up with an email containing a link to schedule your personalized demo.

What can I expect during the demo?

During the demo, our team will:

Provide a walkthrough of the SHS platform

Demonstrate how SHS can address your specific business needs

Answer any questions you may have

Discuss the best package options for your goals

Sign up for a Demo today!

Is SHS suitable for non-technical users?

Absolutely. SHS is designed with user-friendliness in mind.

We also offer:

Comprehensive onboarding and setup support

Training sessions

Live support chat

Email and video tutorials

Can SHS integrate with my existing tools?

Yes, SHS supports integrations with various tools and platforms, including:

Zapier

Stripe

QuickBooks

Wave
Clio

Facebook and Instagram

Whatsapp
Tiktok
LinkedIn

Wordpress

Shopify

Printful

Google Calendar
Gmail
Outlook
Zoom
Slack
Shippo
WooCommerce

And more

Can SHS replace my current CRM and marketing tools?

Yes, SHS consolidates multiple platforms into one, potentially replacing tools like:

Calendly

Mailchimp
Kajabi

Hootsuite

ClickFunnels
Wix
Wordpress

And others

This consolidation can save time, reduce costs, and streamline your operations.

What kind of support does SHS offer?

Our support includes:

Email support
Text & Chat support

Strategy consultations upon request

Dedicated account managers (available as an add-on)

Can I manage multiple businesses or clients under one SHS account?

Yes, our higher-tier plans, especially the Smart Elite and Smart Hub Enterprise+ packages, are designed to accommodate multiple businesses or clients, offering features like separate sub-accounts, reporting, and branded portals.

How does Smart Hub System protect my data?

We employ robust security measures to protect your personal information from unauthorized access, alteration, or destruction.

Our platform uses encrypted data transmission and secure storage methods to ensure the highest level of data protection.

What happens if I decide to cancel my subscription?

You can cancel your subscription at any time.

Your access to the services will continue until the end of the billing cycle, and you will not be charged for the next cycle.

Who do I contact for more detailed inquiries?

For more detailed inquiries or specific questions, please contact our support team at [email protected], or you can reach out via the contact page on our website.

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